Datacenter Outage
Incident Report for Pingdom Server Monitor
Resolved
This incident has been resolved.
Posted 9 months ago. Sep 12, 2017 - 10:19 MDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted 9 months ago. Sep 11, 2017 - 20:34 MDT
Update
We are almost finished restoring data, and working through the backlog of checkins. Unfortunately, there will be some gaps from during the outage.
Posted 9 months ago. Sep 11, 2017 - 20:03 MDT
Update
Unfortunately some corrupted data shards are preventing the bulk of the system from coming back online. Again, we are addressing the issue as quickly as possible.
Posted 9 months ago. Sep 11, 2017 - 17:28 MDT
Update
Some servers are having trouble coming back online. We are addressing the issue as quickly as possible.
Posted 9 months ago. Sep 11, 2017 - 16:19 MDT
Identified
Systems are coming back online
Posted 9 months ago. Sep 11, 2017 - 15:56 MDT
Investigating
From our host:

We are investigating an outage caused by Hurricane Irma. The datacenter switch to generator power a couple hours ago due to a power interruption and it has been holding steady until a major connectivity event starting at 4:15PM EDT. We are working with Zayo to identify the cause of the outage and get everything back online as quickly as possible.


http://status.railsmachine.com/incidents/rdxjb2qbl6s7
Posted 9 months ago. Sep 11, 2017 - 14:37 MDT